Privacy policy

Data controller

RidgeBase Service Ltd (“we”) is the data controller for personal data collected via https://service-ridgebase.click and related client correspondence. Contact: hello@service-ridgebase.click · Office 11, 57 Sample Road, London ZZ1 1AB · +44 20 0000 3290.

What we collect

• Contact form submissions: name, email, optional engagement interest, message content
• Email or phone correspondence you initiate
• Technical logs such as IP address and browser type when required for security
• Cookie-related preferences stored in your browser (see Cookies)

We do not ask for payment card numbers on this website.

Purposes and lawful bases

• Responding to briefing requests — legitimate interests / steps prior to contract
• Delivering commissioned reporting work — contract
• Improving site reliability — legitimate interests
• Meeting legal obligations — legal obligation

Retention

Enquiry messages are kept up to 24 months unless a client relationship continues. Engagement records are retained for the period required by UK tax and professional record-keeping rules, typically six years after the engagement ends. Cookie preference keys remain until you clear storage.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, objection, or portability where applicable. You may lodge a complaint with the Information Commissioner’s Office (ICO). To exercise rights, email hello@service-ridgebase.click.

International transfers

We aim to store personal data in the UK or EEA. If a processor outside those regions is used, we apply appropriate safeguards such as UK International Data Transfer Agreements or equivalent clauses.

Sharing

We share data with processors who host email or site infrastructure, under written agreements. We do not sell personal data.

Children

This site is aimed at business contacts. We do not knowingly collect data from children.