Field Notes
What belongs on the first slide of a subscription board pack
Boards rarely need twenty charts. They need an opening that answers: are we growing, retaining, and collecting?
For analytics reporting packs we commission, the first slide usually carries four numbers only:
- Closing MRR (or membership dues equivalent)
- Net new MRR for the period
- Logo or membership churn rate with the definition footnoted
- Cash collected versus billed, when payment timing matters
Detail lives on later slides: cohort tables, plan mix, geographic splits. Opening with a cohort heatmap trains the room to squint instead of decide.
When a metric moved for a one-off reason — a bulk renewal, a price rise, a migration — put a single sentence under the number. Silence invites improvisation from whoever speaks first.